Privacy Policy
Online Payment Partner/Payment Gateway Provider
This Policy sets out how we will use and protect your information. We will use your personal information only for the purposes and in the manner allowed by the applicable data protection laws. We recommend that you read this Privacy Policy carefully.
Refund and cancelation of online payment portal
We understand that circumstances may arise where refunds for online payments are necessary. This refund policy outlines the procedures and conditions for requesting and processing refunds through our online payment portal.
Refund Policy
• Refund of tuition fees will be based on submission of withdrawal within the stipulated time frame of two weeks for a regular semester. To request a refund in case of excess payment, the student must make an application to the coordinator of the institute.
• All other fee paid is not refundable and exception will be subject to approval of management.
• Where a student is asked to withdraw as a result of a disciplinary action, unused tuition fees will not be refunded.
• All notices of refunds must be made in writing to the Accounts Officer must be supported by appropriate documentation. No fee refund is allowed after the completion of 3 class sessions.
• Only 50% tuition fees will be refundable in case of if students didn’t take any classes after the commencement of the semester, subject to management discretion.
• If the student wants discontinue the course before commencement of class sessions, a significant amount of tuition fee refund is allowed after deducting the administrative charges .
Cancellation Policy
• At least 1 installment fees must be paid prior to course commencement (unless otherwise stated). Enrolment will be cancelled unless the appropriate fee is paid by the payment deadline. Students who choose monthly instalments should give 8cheques in advance once the registration confirmed.
• Any fee paid is not transferable to another student account.
In such cases you are advised to first get in touch with the accounts department via: coordinator@edumentuminstitute.com